Your Ultimate Guide to Finding the Best Contractors for Your Project

Your Ultimate Guide to Finding the Best Contractors for Your Project
Written by
Published on
July 31, 2024
Read time
min
Category
Renovation

Finding contractors can be the most stressful part of any renovation or construction project. Get it wrong, and you may face delays, budget overruns, and subpar workmanship. But get it right, and the process can be seamless and rewarding.

Quick Tips for Finding Contractors:

  1. Verify licenses and insurance.
  2. Check reviews and references.
  3. Compare multiple bids.
  4. Ensure clear communication from the get-go.

Finding the right contractor sets the tone for your entire project. A reliable contractor ensures that everything runs smoothly, sticks to timelines, and stays within budget. The right pro will also address your concerns and keep you informed about every stage of the process.

My name is Nick Chatzigeorgakis, founder and CEO of Intrabuild. With over 400 successful renovations in NYC under my belt, I’ve seen how crucial finding the right contractor is for project success. As you read on, I’ll share insights to help you make the best decision for your next project.

Simplified infographic emphasizing the importance of verifying licenses and insurance, checking reviews and references, comparing multiple bids, and ensuring clear communication - finding contractors infographic pillar-4-steps

How to Choose the Best Contractor for Your Project

Choosing the right contractor is key to your project's success. Let's break down the steps to make sure you hire the best pro for the job.

Multiple Bids

Start by getting multiple bids. This gives you a sense of the market rate and helps you spot any outliers. Aim for at least three estimates. This way, you can compare prices and see what different contractors offer.

Project Needs

Identify your project needs. Are you building a new home, remodeling a kitchen, or just need some repairs? Different projects may require different skills. Make sure the contractor you choose has experience with similar projects.

Communication Style

Pay attention to the contractor’s communication style. Good communication is crucial for a smooth project. The contractor should be open, clear, and responsive. They should set realistic expectations about timelines and budgets.

Availability

Check the contractor’s availability. If they are juggling too many projects, they might not give yours the attention it needs. Ask about their current workload and how they plan to manage your project.

Licensing and Insurance

Ensure the contractor has the necessary licensing and insurance. This protects you from liability in case of accidents. Check with your state, county, or city to know what’s required. The contractor should have:

  • Personal liability insurance
  • Worker’s compensation
  • Property damage coverage

Team and Subcontractors

Find out about the contractor’s team and subcontractors. Who will be working on your project? Make sure they are qualified and experienced. Ask if the contractor has a reliable team or if they will hire subcontractors.

Reviews and References

Look at reviews and references. Check online reviews on platforms like HomeAdvisor and ask the contractor for references. Contact past clients to ask about their experience. Key questions to ask include:

  • Were you satisfied with their work?
  • How much did your project run over budget?
  • Were the contractor and any subcontractors professional and courteous?
  • Would you hire them again?

Following these steps will help you find a contractor who can deliver quality work on time and within budget. Next, we’ll dive into the key services offered by general contractors to help you understand what to expect from your chosen pro.

Key Services Offered by General Contractors

Understanding the services provided by general contractors is crucial for making an informed decision. Here’s a breakdown of the key services you can expect:

New Construction Projects

General contractors manage new construction projects from start to finish. They implement designs from architects or engineers, source materials, and hire skilled trade workers. They also handle permitting and building authority inspections to ensure compliance with building codes. This service is ideal for building a custom home or a new commercial space.

Turnkey Projects

In turnkey projects, a general contractor takes a project from idea to completion. This means you hand over control to the contractor, trusting them to manage every aspect of the project. This approach requires a high level of trust and a detailed, comprehensive contract to ensure transparency and clear communication.

Example: Clarissa F. shared her experience with Gothart Homes: "We were updated weekly on progress and knew exactly who and when our subcontractors would be at the house. They handled everything smoothly, making the renovation process stress-free."

Project Takeovers

Sometimes projects encounter issues that necessitate a change in leadership. In these cases, a new general contractor steps in to assess the project status, resolve challenges, and steer the project back on schedule. This service requires a highly skilled construction manager to ensure everything is up to code and within budget.

Site Improvements

Site improvements involve physically changing the property to prepare for construction or to enhance the overall project aesthetics. This can include soil grading, stormwater management, and utility installations. These processes must happen before new construction begins, and the general contractor must have experience with these unique tasks.

Remodels and Renovations

Remodels and renovations focus on updating and improving existing structures. This service is different from new construction because it involves preserving certain elements and making judgment calls that could alter the final plan. The general contractor must guard against spiraling costs related to unknowns within the existing structure and offer clear communication throughout the process.

Example: Robin L. emphasized the importance of planning: "Our new kitchen is everything we had hoped for! Weekly updates and clear communication helped us feel confident throughout the project."

Understanding these services will help you choose the right general contractor for your specific needs. Next, we’ll explore the steps to finding contractors, ensuring you make the best choice for your project.

Steps to Finding Contractors

Detailed Scope of Work

Before you start finding contractors, you need a clear, detailed scope of work. This means outlining exactly what you want done, from start to finish. Include specifics like materials, timelines, and any special requirements. A detailed scope helps contractors give accurate bids and ensures everyone is on the same page.

Example: When Sarah M. wanted to remodel her bathroom, she listed every detail, from tile type to faucet style. This helped her get precise quotes and avoid misunderstandings.

Referrals

One of the best ways to find reliable contractors is through referrals. Ask friends, family, and neighbors who have completed similar projects. Referrals give you insights into a contractor’s work quality and reliability.

Example: John D. found his contractor through a neighbor who had just finished a kitchen remodel. The glowing recommendation gave him confidence in his choice.

Online Resources

Use online platforms to research and compare contractors. Websites like HomeAdvisor provide reviews, ratings, and detailed profiles of local pros. This can help you narrow down your options and find contractors who meet your needs.

Example: Jane P. used HomeAdvisor to find a contractor for her home addition. She read reviews and compared profiles to select the best fit.

Vetting Candidates

Once you have a list of potential contractors, it’s time to vet them. Check their qualifications, experience, and references. Ask questions like:

  • Have you completed a job like this before?
  • Do you have a list of references I can contact?
  • When are you able to start the job?

These questions help you gauge their expertise and reliability.

Example: Mark L. asked his top three candidates about their experience with similar projects and contacted their references. This helped him pick the most qualified contractor.

Confirming Services

Finally, confirm the services your chosen contractor offers. Make sure they can handle every aspect of your project, from permits to final inspections. Double-check their service area and ensure they’re willing to work within your budget and timeline.

Example: Lisa G. confirmed her contractor could manage all permits and inspections for her basement renovation. This saved her time and hassle, ensuring a smooth project.

By following these steps, you can confidently find the right contractor for your project. Next, we’ll cover the essential questions to ask potential contractors to ensure they’re the perfect fit.

Questions to Ask Potential Contractors

Before hiring a contractor, it's crucial to ask the right questions. This will help you understand their qualifications, work style, and how they'll handle your project. Here are some key questions to consider:

Contracting License

Is your license current and valid?
Ensure the contractor has an up-to-date license. This confirms they meet local standards and regulations.

Example: A homeowner in NYC found peace of mind by verifying their contractor’s license with the NYC Department of Buildings.

Insurance

Can you provide proof of insurance?
Ask for a copy of their insurance certificate. This should include general liability, worker’s compensation, and any other relevant policies.

References

Can you provide recent references?
Request contact information for recent clients. Make sure to ask these clients about their satisfaction with the contractor's work.

"Our apartment is in an old prewar building, and the contractor did an amazing job," says Frances C. "They handled all the coop approval and building permit paperwork."

Project Timeline

What is the estimated timeline for my project?
Get a clear understanding of how long the project will take. This helps set expectations and plan accordingly.

Team and Subcontractors

Who will be working on my project?
Find out if the contractor has a dedicated team or if they hire subcontractors. Knowing who will be on-site helps ensure accountability.

Supervision

Will I have a project manager or supervisor?
Having a single point of contact can streamline communication and ensure the project runs smoothly.

Warranty

How do you handle warranty service complaints?
Understand their process for addressing issues that arise after the project is completed.

Payment Schedule

What is the payment schedule?
Discuss the payment terms upfront. This should include a down payment, progress payments, and the final payment upon completion.

Work Scope Changes

How do you handle changes to the work scope?
Projects often evolve. Make sure there's a clear process for managing changes and how they will affect the budget and timeline.

Project Challenges

How do you deal with unexpected challenges?
Ask about their experience handling unforeseen issues. A good contractor should have a plan for managing delays or complications.

Main Point of Contact

Who will be my main point of contact?
Knowing who to reach out to with questions or concerns helps keep the project on track.

Communication

How will we communicate throughout the project?
Set expectations for regular updates and preferred communication methods, whether it's email, phone, or in-person meetings.

Workday Routine

What is your crew’s workday routine?
Understand their daily schedule, including start and end times, to minimize disruptions to your routine.

Permits and Inspections

Who will handle the permits and inspections?
Confirm that the contractor will manage all necessary permits and inspections. This ensures compliance with local regulations.

Lien Waiver

Will you provide a lien waiver upon final payment?
A lien waiver protects you from subcontractors or suppliers placing a lien on your property if they aren't paid by the contractor.

By asking these questions, you can gain a comprehensive understanding of the contractor's capabilities and work style. This ensures a smooth and successful project.

Next, we'll delve into frequently asked questions about finding contractors, including how to choose between two options and how to verify the legitimacy of a contractor.

Frequently Asked Questions about Finding Contractors

How to choose between two contractors?

Choosing between two contractors can be challenging. Here's a checklist to help you make an informed decision:

  1. Multiple Bids: Always get at least three bids. This gives you a better understanding of the market rate and helps identify any outliers. Ensure each bid includes a detailed breakdown of costs, including labor, materials, and permits.

  2. Project Needs: Consider the specific needs of your project. Does one contractor have more experience with your type of project? For example, if you're renovating a kitchen, find someone with a portfolio of similar projects.

  3. Communication Style: A contractor who communicates clearly and promptly is invaluable. Pay attention to how they respond to your questions and concerns. Good communication can prevent misunderstandings and delays.

  4. Availability: Check their availability. Can they start and complete the project within your desired timeline? A contractor who is available immediately might be less busy for a reason.

  5. Licensing and Insurance: Verify that both contractors have the necessary licenses and insurance. This protects you from liability and ensures the work meets local standards.

  6. Team and Subcontractors: Ask about their team and subcontractors. Who will be working on your project? Ensure they have a dedicated team or reliable subcontractors.

  7. Reviews and References: Look at online reviews and ask for references. Contact previous clients and ask about their experience. Were they satisfied with the work? Did the project stay on budget and timeline?

How to select a contractor for a project?

Selecting the right contractor involves more than just comparing bids. Here are essential factors to consider:

  1. Industry Experience: Ensure the contractor has experience in your specific type of project. A contractor with a solid track record in similar projects is more likely to deliver quality work.

  2. Hazard Familiarity: Check if the contractor is familiar with potential hazards related to your project. This is crucial for safety and compliance.

  3. Safety Performance: Investigate their safety performance. Ask for their safety policies and any past incidents. A contractor with a good safety record is less likely to cause delays or accidents.

  4. Safety Policies: Review their safety policies and procedures. Do they conduct regular safety training and risk assessments? This ensures a safe working environment.

  5. Risk Assessments: Ask if they perform risk assessments before starting a project. This helps identify potential issues early on.

  6. Training Records: Ensure their team is well-trained. Ask for training records to verify their qualifications.

How to know if a construction company is legit?

Verifying the legitimacy of a construction company is crucial. Here’s how to do it:

  1. State-Licensed: Ensure the contractor is licensed in your state. Licensing requirements vary, but a state license indicates they meet local standards.

  2. State-Registered: Check if they are registered with the state. This adds an extra layer of legitimacy.

  3. License Verification: Verify their license through your state’s licensing board. For example, in California, you can check with the Contractors State License Board (CSLB).

By following these steps, you can confidently choose the best contractor for your project and ensure they are legitimate and qualified to do the work.

Next, we’ll explore the key services offered by general contractors and how they can benefit your project.

Conclusion

Finding the right contractor is crucial for the success of your project. By thoroughly vetting candidates, you can save time, money, and avoid potential headaches down the line.

Thorough vetting is essential. It ensures that the contractor you choose is not only qualified but also reliable. Ask the right questions, check their qualifications, and verify their licenses. This way, you can be confident in their ability to deliver quality work.

At Intrabuild, we pride ourselves on our innovative approach and seamless execution. We combine traditional craftsmanship with modern project management techniques to ensure every aspect of your renovation is handled with precision and care. Our proprietary management system allows us to coordinate various aspects of your project efficiently, minimizing delays and ensuring everything stays on track.

Ready to transform your space? Contact Intrabuild today to get started on your dream renovation project. Let’s build something amazing together!

Black and orange intrabuild logo

About Intrabuild Design & Build

Discover the pinnacle of design-build firms in New York City. Intrabuild is renowned for its innovative approach, seamlessly integrating design, construction, and client collaboration.